Pests like bed bugs are now travellers' #1 booking concern.Read the Market Research

Booking for business?Travel managers

Book a demo

Booking for business?Travel managers

Book a demo

Changelog

Stay updated with the latest features and improvements to Valpas

Changelog

Stay updated with the latest features and improvements to Valpas

Oct 18, 2026

See what triggered a room inspection

Room inspections open with the photos that triggered them. Valpas marks findings on the photos, so your staff knows where to look before they enter the room.

mobile

The start screen of a room inspection now shows the photos that led to it. For inspections Valpas creates, these are photos of the cassette contents. For inspections created from a guest concern, they’re the photos your staff took for that concern. Valpas outlines what it found on the photos.

Tap a photo to open it full screen. Pinch or double-tap to zoom, and swipe to move between photos.

Sep 28, 2026

A new task summary of the rooms that need attention

You can now receive task summaries of the tasks you have on Valpas. Valpas will send a list of the rooms needing attention, most urgent first. You can edit the frequency of this email in your settings.

mobiledashboard

A new task summary of the rooms that need attention

Instead of an email for every task, you can now receive a single task summary from Valpas that lists the rooms needing attention, most urgent first. Each room shows its top task and links straight to that room in the app, switching hotels for you if needed. If you look after several hotels, they're combined into one email.

The summary arrives every Monday at 09:00 hotel time by default. You can change this under Profile → Notification settings → Email notifications. Choose every day, weekdays or once a week, and pick the time that suits you best. You can also switch the summary off there.

Sep 3, 2026

Pick up an unfinished guest concern

A guest concern that gets interrupted no longer starts from scratch. The app keeps what your staff entered, photos included, and lets them pick the concern back up from the Guests tab.

mobile

The concern your staff started stays on the Guests tab as a draft card, showing the room, what raised the concern, and how many photos are attached. Continue takes them back to the exact step they left off on, not to the beginning of the flow.

The draft lives on the device, so it survives closing the app. One concern can be in progress at a time: starting a concern for a different room asks your staff to confirm before the unfinished one is discarded.

Jun 18, 2026

Bed-centric room layouts

The app will now show your rooms the same way you think about them, each one built around the beds inside it. With bed types and labels, even the most complex rooms are straightforward to set up.

mobile

When visiting a room in installation mode, the room's primary action is now "Add bed". While adding a bed, the app will ask you to select its type and optionally assign a label. Labels are especially useful for differentiating multiple beds of the same type within one room: you can locate a bed by its position (window side, door side, or a custom label) or by number index. When you add two or more beds of the same type, the app assigns an incremented number index by default.

For rooms you've already set up, the app will walk you through confirming their bed types in a one-time step that brings them up to date. This lets Valpas match each room to its setup, keeping your certification accurate for every stay.

Apr 24, 2026

Record room details during installation

Installation is the right moment to note what a room looks like — and now the app makes it part of the flow. Staff log any features that affect Valpas performance once, and that information stays with the room for every visit that follows.

mobile

Some rooms have features that affect how Valpas performs. Until now, there was no easy way to record them. A new step in Installation mode lets your team do it in seconds — and if anything changes later, updating is just as quick.

Mar 4, 2026

Address guest concerns with confidence

When a guest raises a concern about bed bugs, it can be a stressful moment for your staff. A new dedicated flow helps your staff handle the situation step by step — documenting what raised the concern, reassuring the guest, and creating a room inspection task if needed.

mobiledashboard

Staff can document the specific concern, share the hotel's Valpas digital certificate as proof of protection, and create a room inspection task — all from a single flow. Room inspections created from a guest concern are clearly marked, so your team always knows the context behind a task.

Feb 18, 2026

Smarter prioritization for offline cassettes

Cassettes communicate in a mesh network, so a single offline cassette can cause others to lose connectivity. Previously, each offline cassette appeared as a separate task with no indication of which one to address first.

mobile

Smarter prioritization for offline cassettes

The app now traces offline issues back to their source and surfaces the number of other devices impacted.
These tasks are prioritized above other offline tasks, so your team focuses on the fixes that restore connectivity to the greatest number of devices first.

Dec 10, 2025

A smoother way to find the smart leg that needs attention

When a prevention task occurred, you used to look for the smart leg with a red blinking light. We’ve removed the lights to avoid disturbing your guests and introduced a permanent room map that guides staff directly to the correct smart leg.

mobile

A smoother way to find the smart leg that needs attention

Next time your team goes to a room to resolve a prevention task, the app will guide them through a simple, one-time mapping. They scan the cassette’s QR code, assign it to the correct bed and position, and the app remembers the layout from then on.

In regular rooms, this fits naturally into routine cleaning with almost no extra effort.

In multi-bed rooms, the first setup takes a little more care, but it’s done once and brings lasting clarity and speed to every future visit.

Dec 10, 2025

Clear guidance for every offline smart legs

Connectivity issues are now easier to solve. Any offline smart leg appears directly in the Tasks tab, with step-by-step guidance so staff know exactly what to do.

mobile

Clear guidance for every offline smart legs

The app now:

Prompts battery replacement and checks for reconnection,

Triggers a cassette-replacement task when needed, and

Lets you request replacement cassettes with a single form submission

Nov 12, 2025

New Changelog Page

Introducing a new public changelog page where users can stay updated with the latest Valpas platform features, improvements, and mobile app updates.

dashboardmobilecertification

We've launched a brand new Changelog page to keep you informed about all the latest improvements to the Valpas platform.

What's New
The changelog features a beautiful timeline layout that makes it easy to browse updates chronologically. Each entry includes:

Rich descriptions explaining what changed and why it matters

Feature screenshots showing the new functionality in action
-Category tags to filter updates by area (Mobile, Dashboard, Improvements)
-Documentation links directing you to help articles for implementation details
How to Use

Visit the new Changelog page to:
1. Browse all platform updates in reverse chronological order
2. Filter by category using the tag buttons at the top
3. Click on documentation links to learn more about specific features
4. Share updates with your team

The changelog is available in English, French, and Japanese, ensuring your entire team stays informed regardless of language preference.

Read documentation

Oct 18, 2026

See what triggered a room inspection

Room inspections open with the photos that triggered them. Valpas marks findings on the photos, so your staff knows where to look before they enter the room.

mobile

Tap a photo to open it full screen. Pinch or double-tap to zoom, and swipe to move between photos.

Sep 28, 2026

A new task summary of the rooms that need attention

mobiledashboard

Sep 3, 2026

Pick up an unfinished guest concern

A guest concern that gets interrupted no longer starts from scratch. The app keeps what your staff entered, photos included, and lets them pick the concern back up from the Guests tab.

mobile

Jun 18, 2026

Bed-centric room layouts

The app will now show your rooms the same way you think about them, each one built around the beds inside it. With bed types and labels, even the most complex rooms are straightforward to set up.

mobile

Apr 24, 2026

Record room details during installation

mobile

Mar 4, 2026

Address guest concerns with confidence

mobiledashboard

Feb 18, 2026

Smarter prioritization for offline cassettes

mobile

Dec 10, 2025

A smoother way to find the smart leg that needs attention

mobile

In regular rooms, this fits naturally into routine cleaning with almost no extra effort.

In multi-bed rooms, the first setup takes a little more care, but it’s done once and brings lasting clarity and speed to every future visit.

Dec 10, 2025

Clear guidance for every offline smart legs

Connectivity issues are now easier to solve. Any offline smart leg appears directly in the Tasks tab, with step-by-step guidance so staff know exactly what to do.

mobile

The app now:

Prompts battery replacement and checks for reconnection,

Triggers a cassette-replacement task when needed, and

Lets you request replacement cassettes with a single form submission

Nov 12, 2025

New Changelog Page

Introducing a new public changelog page where users can stay updated with the latest Valpas platform features, improvements, and mobile app updates.

dashboardmobilecertification

Read documentation